In a significant development in the satellite internet sector, Starlink has halted its operations in Uganda, citing regulatory concerns raised by the Uganda Communications Commission (UCC). The move follows a series of compliance issues that have surfaced, particularly related to the company’s local licensing status.

Starlink, the satellite internet service provider owned by SpaceX, has made it clear that it has not been authorized to sell, market, or distribute its services in Uganda. According to Ben MacWilliams, Director for Market Access at Space Exploration Technologies Corp., in a letter sent to the UCC on January 1, 2026, "Starlink Uganda has never sold, marketed, imported, or distributed Starlink terminals in the country."

MacWilliams emphasized that while some individuals have managed to use Starlink in Uganda, the equipment was purchased and activated in countries where the service is legally authorized. These terminals, however, were illegally imported into Uganda, a violation of local regulations. To address these concerns, Starlink has implemented a new service restriction tool as of January 1, 2026, rendering all active Starlink terminals inoperable within Uganda.

This move by Starlink follows an alarming directive issued by the Uganda Revenue Authority (URA) on December 19, 2025. The memo, signed by Asadu Kigozi Kisitu, the Commissioner for Customs at the URA, instructed customs officers to restrict the importation and clearance of Starlink communication equipment signaling a shift toward stricter controls on advanced communications technologies linked to national security considerations. The directive stipulated that Starlink terminals could only be cleared if accompanied by a clearance letter from the Uganda People’s Defence Forces (UPDF).

Many Ugandans have raised concerns that this move may be part of a broader strategy to tighten control over digital communication in the lead-up to the country’s general elections in mid-January 2026. This has led to fears of potential internet shutdowns or widespread censorship, especially during a period of heightened political tension.

Starlink has emphasized that the use of its services in Uganda prior to the implementation of the new restrictions occurred without the company's approval and was in violation of its terms of service. The company has also noted that the rollout of its services in Uganda will only take place once the regulatory licensing process is complete. In a statement, Starlink expressed its commitment to working with Ugandan authorities to finalize the licensing requirements for a legal and compliant launch of its services in the country.

"We are continuing to engage with authorities to finalize the licensing process before any lawful rollout of services can take place," the company added.

While the immediate future of Starlink’s operations in Uganda remains uncertain, the company’s actions reflect the broader regulatory challenges faced by global tech giants operating in emerging markets. As governments in countries like Uganda grapple with the balance between fostering innovation and maintaining control over digital infrastructure, the situation could set important precedents for other nations in the region.

For now, Starlink’s future in Uganda hinges on navigating the complex regulatory landscape and securing the necessary licenses to legally provide its satellite internet services. As discussions continue, the public remains on edge, with many hoping for a solution that balances the need for connectivity with the imperative to protect digital freedoms.